Frequently Asked Questions
Can I visit your facility?
You are highly welcomed to visit our factory at any time to see our production processes.
Are you a manufacturer or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience in electric vehicle infrastructure.
Do you test the chargers before shipping?
All major components are tested before assembly, and each charger undergoes full functional testing before being shipped.
What is the warranty period for your DC stations?
We provide a two-year warranty. During this period, we offer technical support and replacement parts for any quality issues.
Can you produce based on custom samples or drawings?
Yes, we can produce by your samples or technical drawings, and we can build the necessary molds and fixtures.
What protection ratings do these charging stations have?
Our DC charging stations are rated IP55, providing robust protection against dust and water for public outdoor use.