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Frequently Asked Questions
Q1. What is your term of packing?
A: Generally speaking, the products are fixed and transported with cardboard shells + wooden stakes. We can also provide customized branded packaging upon authorization.
Q2. What are your payment and delivery terms?
A: Payment: T/T 30% deposit, 70% before delivery. Delivery: FOB, CFR, CIF, DDU. We provide product photos before final payment.
Q3. How long is the typical delivery time?
A: It usually takes 7 to 25 days after receiving advance payment, depending on the specific items and order quantity.
Q4. Can you produce based on samples or drawings?
A: Yes, we can produce via your technical drawings or physical samples, including the building of necessary molds and fixtures.
Q5. Do you test your products before shipping?
A: Yes, we conduct 100% rigorous testing on all goods before they leave the factory to ensure quality.
Q6. What support do you offer for long-term partnerships?
A: As a first-hand factory, we offer advantageous pricing, continuous professional product services, and strong technical after-sales support.
Orange Energy
