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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience in power solutions and electric vehicle infrastructure.
Do you test all of your chargers before shipping?
Yes, all major components are tested before assembly, and each individual charger undergoes full functional and safety testing before being shipped to customers.
What is the warranty period for the AC chargers?
We provide a comprehensive two-year warranty. During this period, we offer technical support and replacement parts for any product quality issues.
Can you produce chargers based on specific samples or drawings?
Yes, we have the capability to produce according to your technical drawings or physical samples, including the creation of necessary molds and fixtures.
What protection levels do these charging stations provide?
Our chargers are rated IP54 for dust and water resistance and include protections such as UVP, OVP, RCD (DC 6mA), SPD, and ground fault protection.
Is it possible to visit your production facility?
You are highly welcomed to visit our factory to see our production lines and quality control processes firsthand. Please coordinate with us for scheduling.
Orange Energy
