Frequently Asked Questions
Q1: Are you a professional manufacturer?
A: Yes, we are a professional manufacturer with 20 years of R&D and production experience in the EV charging field.
Q2: Can I customize the charging station?
A: Absolutely. You can customize the appearance, power output, and payment methods to suit your specific requirements.
Q3: What is the warranty policy for your chargers?
A: We provide a 2-year warranty. During this period, we offer full technical support and replacement parts for any quality issues.
Q4: Are the charging stations tested before shipping?
A: Yes, all major components are tested before assembly, and every completed charger undergoes a full performance test before shipment.
Q5: Is the installation process difficult?
A: No, our charging stations feature a modular design for fast and convenient installation. We also provide comprehensive installation guides.
Q6: Can you produce based on technical drawings?
A: Yes, we have the capability to produce chargers according to your samples or technical drawings, including building necessary molds.