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Frequently Asked Questions
Q1: What is the main difference between AC Charger and DC Charger?
The difference is the location where the AC power gets converted; inside or outside the car. Unlike AC chargers, a DC charger has the converter inside the charger itself, feeding power directly to the car's battery.
Q2: What are the different DC fast charging standards?
CCS-1: North America; CCS-2: Europe; CHAdeMO: Japan; GB/T: China.
Q3: Does higher output power always mean faster charging?
Not necessarily. Due to battery limitations, once a certain limit is reached, higher power won't increase speed. However, high-power chargers support dual connectors and future-proof your investment.
Q4: How fast can a vehicle be charged?
Speed depends on the Charger Type (kW), the Vehicle's onboard capacity and battery state (slowing down after 80-90%), and environmental conditions like temperature.
Q5: What services and warranties are provided?
We offer post-installation guidance, technical support, and a two-year hardware warranty with lifetime software support based on terms.
Q6: Are you a manufacturer?
Yes, we are a professional EV charging station manufacturer with over 15 years of experience and ISO9001/CE/UL certifications.
Established in 2011, our facility spans over 10,000 square meters with modern workshops and advanced testing equipment. We hold ISO9001, 3C, CE, UL, 62, UKCA, and SAC TR 25 MyHIJAU certifications. With over 100 professional workers in R&D and manufacturing, we provide AC chargers, fast DC chargers, and super fast liquid-cooled solutions to over 60 countries worldwide.
Orange Energy
