Packaging & Installation
1. Order Confirmation: Specification and power conditions verified.
2. Local Installation: Guided by detailed manuals for local certified electricians.
3. Technical Support: Remote assistance via phone or video.
4. Commissioning: Testing and platform integration support.
5. After-Sales: Long-term warranty and technical assistance.
Frequently Asked Questions
What output power options are available for this station?
We offer a wide range of power outputs from 40KW up to 360KW to suit different commercial and public charging needs.
Does the charger support OCPP?
Yes, it supports OCPP 1.6 (upgradable to 2.0.1) for seamless integration with various charging network management platforms.
What types of charging plugs can be configured?
The station can be equipped with CCS1, CCS2, CHAdeMO, NACS (Tesla), and GB/T-DC connectors.
Is the station suitable for outdoor use?
Yes, the station is IP54 rated, ensuring protection against dust and water splashes in outdoor highway or parking lot environments.
What is the standard warranty period?
We provide a standard 2-year warranty along with long-term technical support for all our charging stations.
How do users start a charging session?
Users can start charging via RFID card swiping, mobile APP (QR Code scan), or integrated Credit Card (POS) systems.