Q1: Can you provide customized design and OEM services?
Yes, we provide OEM and ODM services. We can customize products according to your specific size and appearance requirements with professional design solutions.
Q2: What certifications do your EV charging equipments hold?
Our products have passed multiple international certifications including CE, TUV, CB, RoHS, ISO9001, and ISO14001, ensuring high quality and safety standards.
Q3: How long is the typical delivery time for orders?
Delivery time depends on quantity: under 300 units takes about 5 days, 300-2000 units takes 7-15 days, and larger orders up to 40 days.
Q4: Do you offer samples for quality testing?
We can provide samples to customers for testing. While the sample piece may be free in certain conditions, customers typically bear the freight costs.
Q5: Is there a professional installation manual provided?
Absolutely. Every product comes with a detailed and professional installation manual included in the box to ensure proper setup and use.
Q6: Are you a manufacturer or a trading company?
We are a professional manufacturer with a 15-year history specializing in electrical products, featuring automated production lines for strict quality control.