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Frequently Asked Questions
What are your terms of payment?
We accept online fast payment and T/T.
Do you test all your chargers before shipping?
Yes, all major components are tested before assembly and each charger is fully tested before being shipped.
Can I order samples and what is the lead time?
Yes, samples are available. Usually, it takes 7-10 days for production and 7-10 days for express delivery.
How long does it take to fully charge a car?
The charging time depends on the car's battery capacity and the lower of the OBC (on-board charger) power or the charging station power. Calculation: Charging Hours = Battery (kWh) / Power (kW).
Are you a manufacturer or a trading company?
We are a professional manufacturer specializing in EV charging solutions.
What is the protection level of the charging station?
The equipment is rated at IP54, providing protection against dust and water splashes, suitable for various environments.